Arrivals to Oman to increase at a CAGR of 5%, fuelled by visitors from India who accounted for 21% of total arrivals in 2018
Giga-projects is one of six different streams created by Saudi's Public Investment Fund (PIF) around which it has structured its investment plan
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The Remede Spa will offer private healing sessions and a group healing class hosted by Guru Made Sumantra
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Sheraton Grand Hotel, Dubai will go dark for one hour on March 30, as part of the Earth Hour 2019 initiative
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Located next to five-star hotels, the development includes seven key districts spanning more than 2.4km of waterfront walkways
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Marriott Internationals’ Aloft Kuala Lumpur Sentral has employed Rubel Miah as its general manager.
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A high rise hotel close to Makkah in Saudi Arabia caught fire, officials from the Kingdom’s fire services have announced.
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To raise awareness about disposable plastic pollution, Abu Dhabi’s Jumeirah at Saadiyat Island Resort will be hosting a swimming competition — Swim for clean seas.
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10 May 2010
Having conducted a number of Mystery Shopping assignments within the Spa and Beauty Industry our findings reveal that there is very little retailing of products and upselling of treatments to customers who are visiting Spa's. This area, if managed correctly can boost income and profits significantly. Only through training can staff learn how to effectively retail to customer. Customers want to spend and want to be loyal, its about training staff to be able to understand the psychology of selling to their customers. Subtle but effective selling and customer service can really boost profits regardless whether its a low, mid or high-end market spa. It is no longer enough to provide good treatments, with the amount of deals available they don't have to stay loyal. For customers to return businesses need to be on top form or they can be prepared to lose customers to competitors