New traveller looking for aspirational experiences
Experts have said that today's guests are demanding more aspirational experiences when they pick their hotel stays
Middle East rate erosion could increase efficiency
TRI Consulting associate director Christopher Hewett commented on the importance of long-term planning during short-term challenges in the regional market
Best practice: communicating with Millennial staff
From getting rid of job descriptions to having decent uniforms and providing mentors, our GMs give their tips to keeping Gen Y staff happy
Top tips: How to make your hotel eco-friendly
Enabling your staff and empowering consumers with more eco-friendliness