WAITER OF THE YEAR:
Pheang Nary, C-Taste Restaurant, Centro Barsha, Dubai
You have achieved a remarkable amount so far in your career — what drives you?
My dedication and passion to what I do is my main drive. I am a hard worker and I focus so much on different work areas.
I try to provide the guest with all they need the second they need it, and most importantly I do so with a smile on my face and keep my service standards high. I have promised myself to try my utmost best to satisfy every guest, and this is a promise I always try to keep.
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What is your approach to training and mentoring your team of 16?
I train my team the way I have been trained. I don’t make them feel we are different in any way, and this is what makes them understand everything that I discuss with them.
When I give them a comment, I do it in a way not to make it sound like an order, but more like advice. I try to motivate them and they know that they can approach me with any problems and I will be there for them. This friendship we have built makes them want to work more.
What are you most proud of in your career so far?
After coming to Dubai, I would say that I have certainly improved a lot by learning. The trust that the managers have in me gave me a large responsibility and thus made me improve.
What does winning this award mean to you?
This award is a turning point for me on a personal and career level. I am so thankful to win and will always work hard to keep to the standards I set myself.
Where do you see yourself in 10 years’ time?
I hope I will be able to have my own restaurant, because I think I will have enough experience in the restaurant business.
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