Ten leading hoteliers present the top 10 industry trends expected to dominate the Middle East hotel sector in 2012
1. M-commerce
“Rapid advancements in travel technology are on the cards, especially mobile bookings which has opened a whole new world. According to industry sources 18% of mobile users are expected to make bookings using their smart devices.”
Michel Noblet, President & CEO, HMH – Hospitality Management Holdings
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Jan 7, 2012 , Malaysia
It is evident that e-business for hotels every where in the world will improve so much. This new channel of business does provide convenience, efficiency,less hassle although it is not so service friendly despite we are in the service industry. Travellers nowdays would prefer conveniece and speed...
Jan 5, 2012 , United Arab Emirates
Due to online bookings, customer convenience and new promotion and marketing strategies by the hotels, the trends in the Middle East would improve which would benefit the progress of UAE and would also attract more tourists in the region.