Gerard Hotelier. Gerard Hotelier.


9. Bargain hunters

“One of the most important trends is the very short lead of advance booking. This can be attributed to the availability of airline capacity to specific destinations which in turn relaxes customers urgency for advanced booking and allows guests the opportunity to search for last minute bargains. Guests are looking for added-value. In terms of preferences and behaviour patterns, travellers are still taking vacations and travelling widely but they demand extra value for money more than before. They are still looking for quality of service and personalized experiences but added value is a key factor while selecting their accommodations.”

Gerard Hotelier, Vice President Operations- Middle East, Mövenpick Hotels & Resorts

 

Story continues below
Advertisement