3) Marriott was third, due to its robust booking engine which helped to tie in its digital offerings with revenue. It scored marks for being co-founder of Roomkey.com, the new hotel search engine. It also delivers a strong mobile experience, both in-room and on-the-go.
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Mar 27, 2012 , France
Hi James, thanks for sharing. Online, mobile and social media are not at all the same, so bravo to these brands for nailing all 3 of them. Which Fairmont hotel is #10 on your list?