13 POS Integration
At the forefront of SaaS solutions is Micros-Fidelio, with myfidelio.net,featuring an online reservation platform, and mymicros.net which provides up-to-date reporting on Micros point of service (POS) solutions.
We were impressed with the company’s 2012 integration of the Isis SmartTap mobile commerce application into the Micros Simphony POS platform, allowing consumers to make purchases, redeem offers and present loyalty cards with the single tap of their smartphone.
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“Through our work with Isis, Micros is able to provide our Simphony POS users with a new avenue to engage customers and cater to changes in transactions at the point of service,” said Michael L. Russo, chief technology officer, Micros Systems, Inc.
Isis chief sales officer, Jim Stapleton said mobile commerce provides a “significant opportunity for merchants and restaurateurs to engage with consumers and build customer loyalty through payments, loyalty and offers”.
Hotels also benefit from high security, and no shortages as far as memory goes.
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Feb 5, 2013 , Singapore
Hi Dilip, i thought your comment was pretty interesting. I agree with you that hotels needs to start implementing more tools and technology to improve guest satisfaction. Also, Thanks for the tip on the Geteco tool you mentioned in your comment. I just visited their website and I must add that it...
Jan 23, 2013 , Singapore
An interesting read. Hotels consider guest satisfaction as one of the most important aspects within the hotel industry. There have been an emergence of tools and gadgets that have come up in recent times for hotels to use to better equip themselves for improving guest satisfaction levels. Being i...