Jayakumar Pillai
Director of technical services
Kempinski Hotel Mall of the Emirates
The implementation of the room management system (RMS) is critical to the efficient energy management of the hotel rooms for which we are responsible in the engineering department, and this implementation has delivered these benefits with strong anticipated results in terms of energy savings.
The forecasted annual savings for this energy management solution include a 19% energy cost reduction and an average of 425 hours runtime savings on energy per room.
In addition, the implementation of the system also helps us in engineering to proactively plan and conduct maintenance on the air-conditioning units in the guest rooms as the system provides us with advance alerts on maintenance requirements.
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Elodie Bodin
Green Inspiration champion
Kempinski Hotel Mall of the Emirates
‘Green Inspiration’ by Kempinski is a wonderful initiative that gives us as employees the opportunity to get actively involved in activities that will help us become greener and more eco-friendly in our day-to-day jobs and thus in the operation of our hotels worldwide.
I am the green champion for Kempinski Hotel Mall of the Emirates here and have worked closely with the IT and engineering departments to implement the recent solutions in the hotel.
Kempinski’s Green Inspiration programme is based on three pillars for sustainable development, which are social, economical and environmental.
In my role I make sure that any projects we undertake support the goals and objectives of this programme. In the case of the in-room energy management system for example, it helps us to demonstrate the results using facts and figures.
Haitham Assem
Marketing communications manager
Kempinski Hotel Mall of the Emirates
Everything we do in the hotel has two main objectives. One is to enhance the guest experience and increase guest satisfaction and the other objective is to drive incremental revenue for the hotel. The improved wireless connectivity has met these two objectives and has helped us in our positioning as a marketing oriented organisation.
Innovative solutions like these allow us to focus on the details that make up a great guest experience.
For example, it’s not just about offering complimentary wi-fi to guests, but it’s about offering the best-in-class solution in terms of speed and quality and offering fully optimised connectivity.
The introduction of iPads in our restaurants has given us in marketing more flexibility in updating menus, implementing promotions and enabled us to respond to quiet periods through last-minute offers.
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