Q: WHAT RECENT TRENDS HAVE YOU NOTICED IN THE CLEANING AND LAUNDRY NEEDS OF MIDDLE EASTERN HOTELS?
Tom Marshall: Over the past few years Middle Eastern laundries have been steadily increasing in operational efficiency, partly through improved mechanical and chemical technology. This means that the laundry industry here has become faster, more efficient and more competitive while our customers are more discerning than ever with higher standards and higher expectations.
Bernard Jomard: It seems that they are more and more professional than before, and that now when the architects and consultants are designing and sizing a new project, they are taking the on-premises laundry into consideration, before they were concerned about the kitchen equipment, but not the laundry.
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Rajesh Menon: Environmental consciousness is gaining a lot of importance, therefore an increasing number of washers are now designed to have lower water to kilogram ratio and faster spin speeds to reduce water consumption.
Operator-friendly equipment with tilt facilities, automation and up-to-the-second micro-processor displays are helping the managers to have more control and detailed reports of their daily operations. Chemical suppliers are also trying their bit to supply biodegradable and phosphate-free chemicals which can also give good results at low temperatures.
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