Q: CAN NEW TECHNOLOGY EVER REDUCE STAFF REQUIREMENTS?
Henrik Mahaini: Training is always important regardless of the size of the machine and the people using it. We always strongly emphasise training whenever we commission a new type of equipment machine and tailor make the course dependent on the client’s requirement.
Pamini Hemaprabha: Staffing has decreased as new machines are capable of being more productive. Having said this during high occupancies we prefer using casual staff instead of hiring permanent manning for a whole year.
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Tom Marshall: Yes, as well as simplifying washing operations, we are now starting to introduce linen packing automation with our range of vertical and horizontal shrink wrapping machines and films.
For example, one of our shrink packaging machines installed on a linen line can reduce the necessity for staff handling by 90%. We have just installed automated packing systems at two commercial laundries in Dubai.
Ali Melhelm: Staff training is essential in our core business irrespective of the type of machines, however with the latest technology and automation of processes, the larger machines have reduced the handling processes which eventually reduced the on-job training tasks.
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