Q: HOW HAS TECHNOLOGY/MACHINERY CHANGED OVER RECENT YEARS AND HOW IS THAT AFFECTING YOUR BUSINESS?
Rajesh Menon: Most machines used are now micro processor-equipped. Gone are the days when machines worked by manual controls. Automation and sensory (RFID) type equipment are much more effective, user-friendly and robust compared to their predecessors.
Tunnel washers have revolutionised washing by reducing the water consumption to an average of five litres per kilo. Tom Marshall: Our commitment to innovation is what keeps us a market leader.
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Over the past few years we have developed new mechanical, software and chemical systems which give our customers greater accuracy, more detailed management information and better results than ever.
Leading innovation in this way allows us to partner with our customers and form long-lasting relationships by offering a truly consultative service at all stages of the laundering process.
Ali Melhem: With the rise of global awareness towards environmental friendly and inflation on energy and utility bills, equipment manufacturers strive to introduce machines that consume the lowest energy and utilities consumption and achieve the maximum chemicals preference, which have a positive effect on our business and at the same time, enable more cost effectiveness and green practices
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