Commercial foodservice equipment supplier Alto-Shaam has opened its first Middle East & Africa office in Dubai, UAE, to provide additional support to its growing business in the region.
The Alto-Shaam Middle East & Africa office is led by Gabriel Estrella Talentti, who is responsible for the company's sales growth and development through independent dealers, distributors, direct customers and foodservice consultants.
“The opening of our new office is a commitment to our customer in the region, to assist them by providing a fast response to their inquiries,” said Talentti.
He continued: "At the same time we are pleased to launch Alto Shaam Culinary Institute Middle East & Africa, which allows us to conduct trainings for new and existing customers and experience live our equipment from our cook and hold units to our QuickChillers.
"Chefs in this region will be able to experience equipment systems that work well together. Having our own test kitchen also means that we can truly work around our customers’ time."
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The office showcases Alto-Shaam’s diverse full line of equipment and systems available within the region. Regular culinary and service training seminars will also be scheduled to support chefs locally. The office is located at Gold & Diamond Park, Block 2, Office 2220.
To conduct trainings, the firm has a team of chefs led by Alto-Shaam International corporate chef Nicolas Tsikis with 40 years of experience in the foodservice industry. These chefs include Polish national Tomas Reger, Matias Ayala, Claudio Marras, Roberto Segura, and Lynn Angel.
“Alto-Shaam’s vision is to inspire our customers with innovative products and services in every kitchen around the world,” said Alto-Shaam president and COO Steve Maahs.
“Our goal is to understand our customers’ needs and exceed their expectations; opening an office in Dubai will allow us to do this at a higher level of service.”
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