18. Al Bustan Centre & Residence, Cheif Operating Officer, Moussa El Hayek
Established in 1997, Al Bustan Centre and Residence has closely witnessed the rise of Dubai as a hub for tourism. It offers 640 rooms and suites to its business and leisure guests, making a name for itself among travellers in the MICE Industry.
A veteran of the hospitality industry, Moussa El Hayek has a 40 year career in hospitality, with more than 35 of those years working in Middle East hotels. Over the past 20 years he has worked to establish Al Bustan Centre and Residence as a family leisure destination for local & GCC markets in addition to the tourist segment from CIS countries.
Speaking of his accomplishments in this current role, El Hayek said he worked hard to establish a reasonable market share of business travellers and airline crew members, in order to create a balance of market segment that is in demand all year round. His vision for the future of the company is to provide the highest level of hospitality and make guests feel like they are experiencing a home away from home, by giving them value for money, personalised services, while continuously improving product.
El Hayek commented on the opening year of operations, noting that from the very beginning he visited exhibitions held across different countries every month to promote Al Bustan Centre & Residence and UAE tourism. He added that from its first year of operations the property recorded very reasonable occupancy rates, which were beyond expectations and made the owners proud.
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