What new products has your company launched in the last year?
Tarek Zakaria: Jung has recently launched a mini sensor which incorporates three bases of sensing into one unit: presence detection, motion detection and brightness control. All these features are packaged in a unit smaller than what the competition has to offer in size for a device with only one of the mentioned sensing capabilities. This aims to evolve the way room access and lighting are considered in automated systems. Additionally, glass touch-enabled thermostats have been introduced to complement the wide range of thermostats available as mentioned before.
Dilip Sinha: In the Middle East, Honeywell has recently introduced the latest in its Honeywell’s Inncom Guestroom Automation System, the Inncom Elements range. The Elements collection is a revolutionary range of stylish wiring devices and guestroom controls products including a selection of products, including thermostats, switches, sockets, and modular projects. Inspired by natural materials the collection can be tailored to meet specific design requirements, with 16 finishing materials and a range of guestroom functions.
There is a perception of high costs when it comes to installing technology in hotels, is this true? Can it justify a tangible ROI?
Tarek Zakaria: It is a fact that installation costs of systems that incorporate automation or technological systems are higher. However, these systems can pack a lot of functions and features into a single unit or in one frame. For comparison, to have eight different light switch controls in conventional systems, you would need a number of installations to incorporate the different circuits to control each of them. But with automation systems, these eight controls can be installed into one unit and therefore saving on the cost of material and different units needed to be installed in conventional systems. That in addition to all the energy-saving features implemented into these new technological systems which makes for a feasible method to cut costs during operation as well.
Dilip Sinha: Implementation of technologies in hotels need to be smart and tailored so that there is a tangible ROI on investment — there is no ‘one size fits all’ approach. Savings on overhead expenses always translate into a better bottom line — heating, cooling and lighting represent a big chunk of that overhead. To keep overheads down, hotels need to invest in cost-efficient energy management solutions that are capable of scaling to individual properties. Inncom’s programmable thermostats allow hoteliers to save money by automatically opening the guestroom temperature band based on room occupancy and rental status. Hoteliers save on HVAC system maintenance and repair as well as on direct heating/cooling costs. If technology is deployed through a personalised approach, hotels can enhance their guest experiences while operating very efficiently and ultimately witness a tangible ROI.
How do you go above and beyond to help hoteliers, making you stand out from the competition?
Tarek Zakaria: What differentiates Jung from other manufacturers is a number of factors which ensure the delivery of a complete product. We offer superior product quality and high precision facilities present in Germany where all the products are manufactured in-house. This aims to give hoteliers peace of mind by getting a product with superior value and which aims to elevate the quality level of the establishment. Jung also incorporates many protocols and technologies so it’s hard not to find the right solution for each client, with a wide range of shapes, colours and finishes offered to meet any designer’s plans. Additionally, through our support we aim to deliver to any hotelier a customised and tailored solution specifically to the project at hand by choosing the right technology or going with conventional systems, picking the right shape and colour for the design, and fitting this in the allocated budget to meet all the requirements. This degree of flexibility, support and quality is unmatched in the industry.
Dilip Sinha: Honeywell’s technology solutions support more sustainable building practices, whether it is managing energy efficiency, creating secure and connected facilities, or generally enhancing guests’ comfort from start to finish. Honeywell is equipped with the tools to support its customers with smart, connected solutions that advance multiple elements of the hotel industry including the design, development, operations and guest experience of hotels.
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