Hyatt Hotels Corporation have revealed the launch of RiseHY, a new global programme designed to pair the hospitality industry’s career opportunities with young people who need them.

As part of the initiative, Hyatt hotels around the world commit to hiring 10,000 opportunity youth – people ages 16 to 24 who are neither in school nor working – by 2025.

According to the International Labour Organisation, more than 40% of the world’s young people are either unemployed or living in poverty. As reported by Measure of America, there are 4.9 million opportunity youth who are disconnected from the economy in the US alone.

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“We understand the challenges young people face, and Hyatt hotels are uniquely positioned to be part of the solution. Hospitality is one of the few industries where entry-level opportunities often lead to fulfilling, life-long careers that can change the trajectory of someone’s life,” said Malaika Myers, chief human resources officer, Hyatt.

“With the launch of RiseHY, Hyatt hotels will harness the power of technology in ways our industry has never done before to scale career opportunities, bringing awareness to hospitality careers, setting candidates up for success from the start, and expanding training programs as a path for employment,” Myers added.

Virtual Reality: Bringing Awareness to Hospitality Careers

Using virtual technology, youth across global communities will be able to experience what employment inside a hotel looks like, from home or a community center. With this immersive experience, candidates will be able to spend a “day in the life” of hospitality professionals and learn about key roles Hyatt hotels offer, including bell attendant, entry-level culinary, housekeeper, steward and waiter/waitress. 

Digital Skill-Matching: Setting Youth Up for Success from the Start

Funded in part by Hyatt Hotels Foundation, digital technology that taps into artificial intelligence will also be made available to community-based organisations in order to identify candidates’ inherent soft skills and match those to entry-level roles in the hospitality industry – and not just at Hyatt hotels. Candidates that match to hospitality roles will then have the option to be referred to human resources teams at a variety of hotels through community-based organisations, ensuring they are set on a path that aligns with their skillset.

Training Programs with Community-Based Organisations: Pathways for Employment

As part of RiseHY, Hyatt hotels will build upon their long-standing engagements with local community-based organisations and further expand our global network to scale training programs and accelerate Opportunity Youth hiring. Working with organisations like Grads of Life and Youth Career Initiative (YCI), Hyatt hotels will provide on-the-job training and employment opportunities across the globe.