Eric Francis Lobo
F&B manager
Al Diar Dana Hotel
Eric is a highly skilled and experienced hotel professional who has spent 23 years in the hotel, flight catering and industrial catering fields.
But for the past nine and a half years Eric has been devotedly working as the Food & Beverage manager of the Al Diar Dana Hotel where he has tied up well with various banks, clubs and organisation to offer dinner loyalty schemes for guests dining in the hotel.
He has also instituted in-house loyalty scheme that rewards diners for their patronage of the various hotel outlets.
Despite the present fiscal year being a graveyard for budget achievers, the hotel’s F&B department is almost on par with budgeted revenues, testament to Eric’s high standards and drive for results.
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Customers keep mentioning that one of their prime reasons for visiting the hotel’s outlets is because of the high level and quality of service provided by the staff and that is thanks to Eric.
The loyalty of the F&B department staff towards the hotel can be seen from the low staff turnover experienced over the past two years, during which only one staff member has resigned.
Eric possesses an inherent desire to serve humanity and is fuelled by a strong passion for excelling in his job, which is why his colleagues believe he should be nominated.
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Oct 13, 2009 , United Kingdom
My wife and I have had the pleasure of being guests at her hotel. At all times she has acted with consummate professionalism. In particular, she able to balance high running efficiency with a very pleasing and personal touch and as a guest I felt that she transformed our stay from very good to p...
Oct 13, 2009 , Oman
Ricky is the best.he is genius he always do the right thing on right time.