Edouard Grosmangin
Executive assistant manager, F&B
The Palace - The Old Town
Edouard has worked at The Palace - The Old Town since the challenging management change-over period in August 2008.
Despite joining the hotel at a critical period he succeeded in bringing the F&B department to another level, by using his proactive talents and effective skills to create opportunities that enhance the F&B aspects at The Palace.
A key element of the department’s success was the way Edouard inspired and motivated his team of more than 120 associates to make things happen in a friendly manner, wearing consistent smiles and positive attitudes.
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Edouard’s natural inquisitiveness helps him discover new trends and to develop new concepts.
He is also a great believer in relationships, which he believes are key to the business whether it's relationships with peers, associates or key partners.
Edouard never ceases to develop and grow his department, surpassing all physical and rational boundaries and it is for these reasons that his colleagues believe he deserves to be recognised as F&B manager of the year.
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Oct 13, 2009 , United Kingdom
My wife and I have had the pleasure of being guests at her hotel. At all times she has acted with consummate professionalism. In particular, she able to balance high running efficiency with a very pleasing and personal touch and as a guest I felt that she transformed our stay from very good to p...
Oct 13, 2009 , Oman
Ricky is the best.he is genius he always do the right thing on right time.