Christos Kyriakides
F&B manager
InterContinental Riyadh
Another F&B manager to defy the economic downturn, Christos Kyriadis is credited with increasing both covers and revenue in 2008, continuing into 2009.
For example, GOP was SAR 28,758,805 in 2008, up from SAR 25,351,925 in 2007, and covers increased by 45,967 last year.
The percentage variance of the actual revenue to payroll of 2008 is less by 0.71% from that in 2007, despite an impressive 10% increase in the salaries of all line employees.
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External audits have also found reason for praise for Kyriadis, with a score climbing from 18% to reach 41% in December 2008 and still climbing above 50% in 2009.
Events and promotions have also been successful, with Ramadan, Eidul Adha, Xmas and New Year holidays driving increased covers, revenue and profit, and theme nights, in-house festivals such as a Mexican Pool Festival and live coking evenings contributing to profitability too.
Finally, to keep track of guest opinion, Kyriadis created the Room Service Satisfaction Survey for he immediate identification of problems.
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Oct 13, 2009 , United Kingdom
My wife and I have had the pleasure of being guests at her hotel. At all times she has acted with consummate professionalism. In particular, she able to balance high running efficiency with a very pleasing and personal touch and as a guest I felt that she transformed our stay from very good to p...
Oct 13, 2009 , Oman
Ricky is the best.he is genius he always do the right thing on right time.