The management of the Al Bustan Rotana Dubai has appointed Abbas Moubarak as director of protocol.

His promotion to this new position is in line with the hotel’s goal of ensuring that the best service is provided to all of its guests from various market segments.

Moubarak is not new to Al Bustan Rotana, being part of the pre-opening team of the hotel back in 1997.

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He has thirty years of extensive hospitality background, with intensive trainings and experiences in all aspects of hotel operations.

Originally from Lebanon, he studied Hospitality Management and has worked in the hotel industry since the beginning of his professional career.

As the hotel’s director of protocol, Moubarak’s responsibility is to ensure that all standards are strictly followed in terms of accommodating guests coming from the diplomatic market segment and big delegations, securing that all their needs in all aspects are met starting from the reservation procedure down to the check out.

Being a director of protocol covers an extensive area that is highly challenging, requiring very broad knowledge and wide experience in terms of hotel operations.

With Moubarak’s impressive background and proven dedication to the hotel, he is the perfect person to handle the job.

Commenting on his promotion, he said “It is an honor for me to be Al Bustan Rotana’s Director of Protocol, which is a challenging role. With my new scope of responsibilities, I am looking forward to making the experiences of all our diplomatic guests, our group delegations and our guests in general experience a truly memorable stay in our property, which is in line with Rotana’s corporate goal of providing Treasured Time to all our guests.