Westin hotels in Middle East and Africa champion 'JOMO'
Westin hotels in the Middle East and Africa and around the world are offering wellness experiences as an alternative to constant digital connectivity
Dusit Int'l introduces eco-friendly amenity
The hotel group is ditching magazines and newspapers in favour of PressReader HotSpot
Qatar bans minimum F&B spend to protect consumers
Many restaurants, coffee shops and hotels force customers to place a minimum order
Shisha cafes in Oman facing enforced relocation
Among the new rules is the stipulation that workers who prepare shisha cannot get involved in preparing food
FOH interview: Kishore Sathar
With a strong background in revenue management, Dusit Thani Dubai executive assistant manager Kishore Sathar talks about a happy and motivated workforce
Saudi hospitality industry adapts for millennials
Millennial travellers are forecast to become the dominant consumer group globally by 2020
News Analysis: what's next for hotel tech trends?
As hotels witness the introduction of tablet check-in and robot concierges, can technology and automation realistically replace personalisation?
Elaf's receptionist wins Saudi Excellence Award
Abdullah Al Sahli wins 'Best Receptionist' category of this year's Saudi Excellence in Tourism Awards - SETA 2016
Clefs d'Or awards 'UAE best concierge'
As part of the 63rd annual Les Clefs d'Or UICH International Congress, one Dubai based concierge has been crowned "UAE Concierge of the Year 2015" by the organisation
63rd Les Clefs d'Or UICH International Congress
The international congress of concierges is currently being held in Dubai at the JW Marriott Marquis
Hilton launches world's first robot concierge
'Connie' the robot offers guests advice usually provided by a traditional (and human) concierge
Dubai hosts 63rd Clefs d'Or concierge congress
Next month, Dubai will host the 63rd annual Les Clefs d'Or UICH International Congress, welcoming the world's most influential hotel concierge staff to the event
The only premium club in Beirut?
Phoenicia Hotel Beirut has added the newly refurbed Phoenicia Club to the hotel, claiming it is the Lebanese capital's only premium club lounge experience
Gloria Hotel rolls out 1Gbps WiFi technology
High-speed connectivity for guests of Gloria Hotel provided by WiFi technology upgrade
Park Inn Muscat honours employee of the year
Jordanian Hiba Al Syyad wins award after surpassing requisite skills
Emaar Hospitality Group launches loyalty programme
Loyalty programme titled 'U By Emaar' to offer rewards across Emaar Hospitality Group in association with Emaar Entertainment