Westin hotels in Middle East and Africa champion 'JOMO'
Westin hotels in the Middle East and Africa and around the world are offering wellness experiences as an alternative to constant digital connectivity
CampbellGray Hotels appoints operations director
Spencer Yeo has worked in properties across California and Abu Dhabi, the seasoned operations professional will be expected to overlook all of the group's properties.
Accor adds 'Elite Experience' to loyalty programme
AccorHotels Group widens its reward offering for members of the Le Club AccorHotels loyalty programme with Elite Experience
FOH interview: Aldert van Zyl
The F&B director of Radisson Blu Hotel, Dubai Deira Creek talks loyalty, value and ultimate guest satisfaction
Kempinski MOE welcomes new members to HR and FOH
Inge Bouwmans joins as front office manager, Nafla Nabhan as human resources manager, and Magdalena Wells as training manager
FOH interview: Alaa Ali
Director of front office at Salalah Rotana Oman talks about what today's travellers expect from hotels
All African Protea hotels get Marriott Rewards
Marriott Rewards is being expanded to all Protea Hotels and African Pride Hotels across Sub-Saharan Africa
New look Club InterContinental for the Middle East
InterContinental Hotels & Resorts officially launched its new-look Club InterContinental experience for the Middle East market
Conrad trains concierges as 'experience curators'
"Stay Inspired" initiative turns concierge staff into curators of experiences offering guests opportunities for regional discovery
Felix Tochukwu Alozie named Front Office Person
The Hotelier Middle East award for Front Office Person of the Year went to Felix Tochukwu Alozie, concierge at Radisson Blu Hotel, Dubai Media City
Dusit relaunches three-tier loyalty programme
Three tier loyalty programme relaunched to offer new and existing guests additional benefits ranging from late check-outs to free reward nights
Hotelier Awards 2015 shortlist:Front Office Person
Who are the six stalwarts in the front office who made it to the finals in the newly expanded category?
Sheraton Abu Dhabi flea market benefits UNICEF
The event takes places three to four times per year and is a community event
FOH interview: Lucia Marin
Lucia Marin is the lady in red at Kempinski Hotel Aqaba Red Sea and is an advocate of personalised guest services
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