Leadership and Communication
BackScheduled Date: | Sunday, November 27, 2011/Thursday, December 1, 2011 |
Training Provider: | Meirc Training & Consulting |
Type: | Training course |
City: | Dubai |
Country: | United Arab Emirates |
Sector: | General |
Languages : | English |
Program Objectives:
By the end of the program, participants will be able to:
* Discover breakthrough leadership and communication techniques for driving business value and becoming a more powerful leader
* Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
* Become more effective at handling specific challenges, from delivering bad news to increasing team motivation
* Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
* Make the most of today’s electronic communication tools
* Deliver powerful messages that win hearts and minds and lead rapidly to action
This Program is designed for:
Leaders interested in developing superior leadership and communication skills to achieve greater success at all levels of their organization.
Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.
Program Outline:
Leaders Not Managers
* Definitions, Similarities and Differences
* Myths about Leadership
Personal Style and Leadership Qualities
* Self-Assessment
* Linking Style with Leadership Qualities
* Characteristics of Admired Leaders
The Leadership Journey: From McGregor to Goleman
* Review of Major Theories
* Leadership in the Arab World: The Meirc Research
Situational Leadership
* Simulation
The Emotionally Intelligent Leader
* An Overview of Emotional Intelligence (EI)
* Emotional Quotient (EQ) Versus Intelligence Quotient (IQ)
* The EI Competency Framework
Leadership, Delegation and Empowerment
* Guidelines for Delegation and Empowerment
The Leader as Change Catalyst
* The Eight-Step Change Process
* Dealing with Resistance to Change
* Sustaining Change in the Corporate Culture
Organizational Communication
* Upward, Downward and Horizontal Communication
* Organizational Culture and Its Effect on Performance
* Formal and Informal Communication and Their Uses
* Barriers that Impede Effective Interdepartmental Communication
Interdepartmental Team Building
* Removing the Us against Them Mindset
* Integrating Departmental Efforts towards Organizational Goals
* The Power of Synergy
Resolving and Solving Interdepartmental Problems and Conflicts
* Identifying and Solving Problems
* Resolving Interdepartmental Conflict
* Negotiating a Win-Win Settlement
Efficient and Effective Organizational Communication
* Eliminating Communication Overload and Ensuring Smooth Flow
* Choosing the Right Communication Media