Three things hotels could learn from airlines |
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Lesson #1: Consumers already understand and expect fluctuating prices from airlines, so why aren¹t the hotels doing it too?
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This one is pretty self-explanatory. Let's move on to the next...
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Oct 21, 2012 , Saudi Arabia
Very nice and very explanatory to the public. Some private Hospital use this concept but in a slight different way too. Hotels differs to Airline industries in retain their costumers to upsell thier own facilies (bars, outlets, mini bars, spas ect...) Airlines istead has to fill the airplane in q...
Oct 21, 2012 , United Arab Emirates
I totally agree to the points and this subject is part of european hotel management schools and universities since years. However there are some points to consider which differentiates both sectors in the same industry 1) All flights ( 99%) are pre-paid and No Show policiyes with airlines are...