Q: WHAT ARE THE ADVANTAGES AND DISADAVATAGES OF PERSONAL TRAINERS IN HOTEL GYMS?
YOUNG: For the hotel gym environment I don’t see the need for PTs (personal trainers).  Guests paying a good rate to stay at a property should be provided with a competent and experienced level of instruction on the gym floor. They should not have to expect to pay for personal training. 

Personal trainers can provide a good level of service, interact with the guest and of course be a source of additional revenue for the hotel, but I don’t see the hotel as a place for PT instruction.

KELLY: Gyms, even hotel gyms need great, qualified, personal trainers.

Story continues below
Advertisement

The disadvantages are, well they are human, they cannot work without rest and so if you come to rely on them you need back up, cover during vacations, illness etc.

MCCURTIN: One of the key advantages of personal training is that there is the clear link between investment and return. Traditionally personal training is the second highest revenue generator, second only to membership fees.

PTs are often motivated to engage with members and guests, therefore the guest experience is often a higher quality. A primary disadvantage is that there needs to be a well organised booking process that allows guests access to PT and their profile prior to checking in. Hotels need to be creative and offer packages for night stays that include a PT session.

MORO: The advantage is to provide a personalised services to a guest who needs special attention, help, or a tailor-made solution. If done well it generates a positive experience and the consequences are obvious. I don’t see disadvantages of offering PT, while I see many potential disadvantages of not providing it or to provide it poorly. Do not improvise PT, the effect could be really negative if not properly handled.