Left to right: Hotelier caught up with the advisory panel, Tatjana Ahmed, executive housekeeper at Grand Hyatt; Asif Khatri, executive housekeeper, Hilton Dubai Jumeirah Resort & Residences, Dubai ;and Marjona Aslitdinoval, executive housekeeper at Rihab Rotana & Rimal Rotana.
The Hotelier Middle East: Executive Housekeeper Forum is back for a second year, bringing together more than 150 housekeeping and laundry professionals to discuss the challenges and opportunities for innovation and leadership in the industry. Hotelier catches up with some of the panellists to discuss the hot topics to be covered
A panel of experts including Asif Khatri, executive housekeeper, Hilton Dubai Jumeirah Resort & Residences, Tatjana Ahmed, executive housekeeper at Grand Hyatt, Dubai and Marjona Aslitdinoval, executive housekeeper at Rihab Rotana & Rimal Rotana, Dubai will come together at Grosvenor House, Dubai on April 30 to discuss the burning issues on every housekeeper’s lips.
The second year of the annual Hotelier Middle East: Executive Housekeeper Forum will provide a much-needed platform for housekeeping and laundry experts to meet, learn and share tips for improving their teams, and their leadership skills. The focus will be on key operational issues, meeting guest expectation and driving efficiency among teams.
This year, sponsors of the event include Canadian bedding supplier, Northern Feather and German bedding supplier, Mühldorfer, whose customer service manager, Eva-Maria Casagrande tells Hotelier that the company expects to meet the “right decision makers“ at the event.
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She adds: “Dubai won Expo 2020, and Doha is hosting the World Cup. These are two important events in the region and so many hotel projects have been announced already. We are expecting an enormous boom in the hotel industry.”
Jennifer Ferris of Northern Feather agrees, commenting: “This forum gives us a wonderful opportunity to interact with the main players in the local market on a personal basis and a great opportunity for them to get to know us.”
Among the other companies sponsoring the event this year are platinum sponsor, Intercoil; associate sponsor A. Ronai as well as Sysco Guest Supply, MAF General Trading, Restonic and Dubai-based Gunter Facility Supplies.
New items on the agenda for 2014 are the latest housekeeping technologies, including apps like Optii Keeper, available on mobile devices and offering functions such as inventory management, labour scheduling and task management.
Ahmed says: “There’s a lot of new technology in housekeeping and I think we should embrace this. We started using a housekeeping app six months ago and it’s a fantastic system.”
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