The panel spoke about key topics in the housekeeping industry such as staffing, sustainability and the latest technology, such as apps that facilitate inventory and task management and labour scheduling.
Other issues to be discussed in more depth at the forum are the lack of middle management positions causing a missing link in the industry and an absence of routes for progression in housekeeping.
Eliciting guest feedback to resolve issues before checkout in order to increase guest satisfaction is another subject to be broached at the event, and on a product note, comparison of housekeeping methods will be looked at such as trolleys vs baskets, dispensers vs bottles and hand dryers vs paper towels.
Another agenda item which runs across all hotel departments is sustainability and for housekeepers, how to encourage customers to accept green initiatives such as not washing sheets daily and using recycled amenities is vital. The latest sustainable technologies will be touched upon, such as laundry drying aids as well as corporate social responsibility initiatives.
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For more information and to access the Hotelier Middle East: Executive Housekeeper Forum agenda as well as sponsorships opportunities, go to: www.hoteliermiddleeast.com/conferences/housekeepers/
Essential Information
Date: April 30
Venue: Grosvenor House, Dubai
Format: One-day event with keynote addresses, debates and discussions, workshops and networking opportunities
Attendance: By invitation only and free to head housekeepers and laundry managers. To request an invite, please contact Amanda.elisha@itp.com or call +971 4 444 3463
Speaker opportunities: Some speaking slots are still available. Please register your interest with Louby.Maktari@itp.com or call +971 4 444 3578
Sponsorship opportunities: To gain direct access to decision makers, there are a range of sponsorship packages available. Please contact Diarmuid O’Malley on dom@itp.com or +971 4 444 3568
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