How long have you been in hotel purchasing for?

I have been in hotel purchasing for the past 11 years.

What products in particular are you on the lookout for?

We are on the lookout for everything required for operations, plus added products which give an additional value for operation, at the best price offer. These can range from a variety of customer needs.

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What is the biggest challenge in purchasing today?

Consistency of the value of the product is one of the biggest challenges. The yield has diminished over a period of years of both quality products and services in the industry.

Tell us about one of your most successful deals?

There are many to name; the one which was the best was achieving TGOP for the [previous] year. The deal was not down to a single one, but a combination of several deals throughout the year.

What does a supplier have to do to impress you?

Show commitment, consistency and reliability. I also never work with a new vendor which consistently points out the weaknesses of its competitors.