Ahmad Al Ajam, Sales Manager, InterContinental Al Khobar
Ahmad Al Ajam plays great role in contributing valuable figures to the property’s overall budget. In 2017, Ahmad delivered revenue of US$49K (251 room nights). Year to date, Ahmad made a huge leap in 2018 by delivering a total of US$164K total revenue YTD, that reflects over 233% improvement against last year and 254% improvement in terms of room nights production. These figures exclude Royal Protocol productivity of over US$720K during the 10-day Arab League Summit that echoes a huge positive variance compared to last year.
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From his experience working with guests, it became easy for him to understand guests’ needs and wants. His goal is to always exceed expectations by putting customer satisfaction as his first priority and by getting issues resolved in an efficient way. He believes in building a trustful and honest relationship with the other party for better outcomes.
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