Thampi Prasad
Bell Captain
Vision Hotel Apartments
Abu Dhabi, UAE

Vision Hotel Apartments executive secretary Rowena T. Panaligan nominated bell captain Thampi Prasad for Concierge of the Year because of his “never say no” attitude, smile that “outshines the noon-day sun” and a dedication to the role that often sees him work “enormous hours of overtime”.

Panaligan says: “However simple or complex a task is, Thampi will do it with passion and dedication. You’ll never hear him complain about any assignments you give to him.

“He can turn a gloomy day into a sunny one every time you see his sun-bright smile and hear his warm and cheerful welcome as you step in the hotel lobby, when he meets you and opens the door for you, always offering his service and assistance.”

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She also cites a recommendation from the front office department head: “I would not promote him or recommend him to be transferred in any of the properties because he does his job so well. I couldn’t find anyone to replace his post”.