Amir Hossain
Chief Concierge
Dusit Thani Dubai
Dubai, UAE
Described as a one-stop “information centre, transportation company, and travel agent”, Amir Hossain is also a “person who truly works from his heart”, says Dusit Thani PR and MarCom manager Nattira Anakasiri.
“His enthusiasm and passion for excellence is unrivaled, as well as his "can-do" attitude. Amir can never say no, no matter how unique the request may seem. For Amir, every guest is on a journey with him as their guide,” says Anakisiri.
“While for some it may be easy to fall into a routine after having been in the same line of work for a long period, this is not the case for Amir. Despite having spent many years in the business, each time he comes into contact with a guest it seems like he just started,” she says.
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While guests often specifically request that Hossain handle their requests personally, Anakisiri says he is also relied upon by his colleagues.
“The needs of his fellow colleagues are as important to him as to those of his guests and this is what has endeared him to everyone around him,” she says.
Nov 17, 2010 , France
Congratulations Ashock!!!!! My parents told me they saw u in AD, too bad my sister and I couldn't come. Wish u all the best!
Oct 15, 2009 , Morocco
you'r always the best my wishes for you