Kaustav Sen
Director human resources
Taj Palace Hotel, Dubai
Kaustav Sen has made a number of significant improvements at the Taj Palace Hotel, including the formation of the Staff Welfare Committee.
He has also implemented the STARS strategy (Special Thanks and Recognition system) and an HR Champions Committee formed to support, coordinate and lead in HR initiatives around the hotel.
Furthermore, he developed a hotline/round table with staff of various departments on a monthly basis.
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Much to the delight of his managers, he reduced the staff accommodation bill by 25% in last six months.
New joiners are now greeted with a welcome kit and everyone benefits from motivational posters, live cooking stations in the staff room and thoughts for the day.
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Dec 25, 2011 , United Arab Emirates
It is wonderful personality in order to listening to our requirement and for the suggestions too
Dec 25, 2011 , United Arab Emirates
It is wonderful personality in order to listening to our requirement and for the suggestions too