UK-based John Hurst, Managing Director, Northmace & Hendon Ltd., offers an insight into the hotel appliance industry.
Electronic Appliances
Northmace & Hendon
UK-based John Hurst, Managing Director, Northmace & Hendon Ltd., offers an insight into the hotel appliance industry.
Tel: +44 29 2081 5200 • Email: sales@northmace.com • Web: http://www.northmace.com/uae
When was your company established?
Northmace & Hendon began manufacturing electrical appliances for hotel rooms in London, in 1942.
In which regions/territories do you operate?
Northmace & Hendon is based in the UK and supplies to hotels, both large and small, in more 100 countries. Some of the most prestigious hotel brands in the world have Northmace & Hendon as their preferred supplier for ironing centres, hairdryers, kettles and welcome trays.
What’s your company vision?
We strive to maintain our position as the foremost designer and manufacturer of electrical products for hotel rooms.Functionality, luxury and guest-intuitive design are at the forefront of our strategic vision.
What are your core products/services for the hospitality industry?
Northmace supplies professional electrical items for the hotel bedroom including hotel safety irons and ironing centres, hairdryers, kettles and trays.
What is your best selling product or service?
One of our best sellers is the Northmace Hotel Safety Steam Iron — Avantgarde. This is an extremely functional and easy to use iron that one would find in most UAE hotels. While we recognise that a steam iron has to look good and survive heavy use, we also understand that guests want to use a simple product. A steam iron is often looked at as a ‘given’ in hotel bedrooms, but, on the contrary, hotels invest a lot in them. In turn, we do not spare them the latest technology.
What new products have you launched recently?
We recently launched the Hendon Wooden Tray, which is made out of bamboo. This tray combines eco credentials with a beautiful design. The wood is varnished to ensure durability, preventing it from spoiling under spillages. In addition, we launched the Hendon Leatherette Tray Set. This product blends style and class with practicality. The luxurious main tray features a discreet clear plastic insert to protect the it from spillages.
What do you offer your customers above and beyond their expectations?
Our customers testify that our guarantees and customer service is what sets us apart. Each Northmace & Hendon product comes with a guarantee period ranging from two to five years. We are in a confident position to offer such a proposition as we have a strong quality control process in place.
Did you know?
The Hendon Wooden Tray is made completely out of bamboo, and combines eco credentials with a beautiful design.
| Advertisement |
Search our database of more than 2,700 industry companies
